Privacy Policy

01. About This Privacy Policy

This Privacy Policy explains how ZDAME may collect, use, store and protect information provided by visitors, prospective clients, clients and other users of our website.

This policy applies to information collected through our website, enquiry forms, contact communications and other interactions directly related to our services.

02. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact details.
• Email address and telephone number.
• Company or organization information.
• Project requirements and technical information submitted through enquiry forms.
• Information voluntarily provided during communication with our team.
• Basic technical information such as browser, device and website usage information.

03. Information You Provide

You may voluntarily provide personal or business information when you contact us, submit an enquiry, request a quotation, discuss a project or communicate with our team.

Please avoid submitting unnecessary sensitive personal information through website forms unless it is specifically required for a legitimate business purpose.

04. How We Use Information

Information collected by ZDAME may be used for legitimate business and operational purposes, including:

• Responding to enquiries and requests.
• Understanding project requirements.
• Preparing proposals, quotations or project documentation.
• Communicating with clients and prospective clients.
• Providing and managing our engineering services.
• Improving our website, services and user experience.
• Maintaining website security and preventing misuse or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

05. Communication & Enquiries

If you contact ZDAME through an enquiry form, email, telephone or other communication channel, we may retain the information necessary to respond to your request and manage the related business communication.

We do not use enquiry information for unrelated purposes unless permitted by applicable law or with appropriate consent.

06. Cookies & Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance and user experience.

Cookies may also be used by certain third-party services integrated with the website for analytics, security or other legitimate website functions.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

07. Analytics & Technical Information

When you visit our website, certain technical information may be automatically collected by the website or its hosting, security or analytics services.

This information may include IP address, browser type, device information, referring pages and general website usage data.

Such information may be used to maintain security, diagnose technical problems, understand website performance and improve our online services.

08. Sharing of Information

ZDAME does not ordinarily sell or rent personal information to third parties.

Information may be shared where reasonably necessary with trusted service providers, consultants, hosting providers, technology providers or other parties involved in providing our services, subject to appropriate safeguards and applicable requirements.

Information may also be disclosed where required by law, legal process, court order or a lawful request from an authorized authority.

09. Data Security

We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, information submitted electronically is provided with this limitation in mind.

10. Data Retention

We may retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business records, provide services, resolve disputes or comply with legal, accounting or regulatory requirements.

The retention period may vary depending on the type of information and the nature of the business relationship.

11. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

ZDAME is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

12. Children's Privacy

Our website and professional engineering services are intended for business and general users. We do not knowingly seek to collect personal information from children for purposes unrelated to our legitimate business activities.

13. Your Choices & Requests

Depending on applicable law, you may contact us regarding personal information that you have provided to us, including requests for access, correction or deletion where applicable.

We may need to verify your identity and assess the request before taking appropriate action.

14. Changes to This Privacy Policy

ZDAME may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date where appropriate.

15. Contact Us

If you have questions about this Privacy Policy, wish to raise a privacy-related request or need additional information about how your information is handled, please contact ZDAME.